On December 27, 2017, we were at Bath And Body Works at Wiregrass Mall at 9am.Employees were seen in the store standing around talking.

Once we were spotted, the employees flocked to the back of the store and never opened the doors as their store hours are posted as 9am-9pm. Still at 9:20am no one came to the doors to open them for business. Very unprofessional. At this point there were ten people standing outside waiting for the store to open.

There were employees visible in the store but no one made a motion to open the doors.Business must be good that they don't have to open on time.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Let the company propose a solution.

I didn't like: Lack of customer service.


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