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Bath And Body Works - Received a broken bottle of fragrance mist

Bath And Body Works - Received a broken bottle of fragrance mist
Bath And Body Works - Received a broken bottle of fragrance mist
Bath And Body Works - Received a broken bottle of fragrance mist
Bath And Body Works - Received a broken bottle of fragrance mist
Bath And Body Works - Received a broken bottle of fragrance mist
One of the body care products came open.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 05.
#1394479
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I just thought you should know how your staff behaves, I think you ought to know the truth and not hire these people if they rude and do not have the interpersonal skills with the kind of business that BBW have. My wife bought stuffs from your store as influenced by...
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Company wrote 0 private or public responses to the review from Nov 15.
4.8
#1401196
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Went on at 11:00 a.m to order $8.95 candles.....sold out on line! This is absolutely ridiculous. I have made special trips to Richmond the last several years to purchase these candles. I am sick and unable to this year. I cannot believe a company as big as Bath and...
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Company wrote 0 private or public responses to the review from Dec 01.
#1412355
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My name is Yodly Laurent my email address is {{redacted}}, I was sent multiple coupons valid on various days, I attempted to put in an online order and upon completion put in coupon code which then stated coupon invalid although it was valid as of 11/26/18 which was...
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Company wrote 0 private or public responses to the review from Nov 26.
#1408099
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Bath And Body Works - Overcharged

Bath And Body Works - Overcharged
Bath And Body Works - Overcharged
See screenshots. Over charged for three soaps
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 14.
2.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Turnaround Time
Value for money
Website
#1381248
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Bath And Body Works - No package

I ordered 4 candles and got a free spray with my rewards on Dec. 30th. My package was supposed to be delivered between Dec 6-12.....nothing. I've called customer service 4 times and have been on hold each time for more than 20 minutes and hung up. I'm so pissed. I want my stuff. I can't access my email because of security settings and since I got a new phone I'm screwed. I have no tracking number to give ups, just the order number on bbw website. I'm about to dispute it with the bank and get my money back if it isn't here in a few days.
Company wrote 0 private or public responses to the review from 2 days ago.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1423864
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Black Friday I purchased several items and had four coupons, as a frequent customer at B&B I felt my order looked skimpy. I question the sales clerk she said it was right. I left but it stayed on my mind . i returned with my receipt the following Thursday the check out...
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Company wrote 0 private or public responses to the review from Nov 29.
#1410875
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Bath And Body Works - Didn't receive order and they dont answer

Placed an order kn November 27th and according to the tracking, it departed a couple days after, great! I can be patient, but when it got to be a week, I checked on it and found that it was in KY and being refused and returned to sender. I emailed them and they said I could get a credit or have it sent back out. I want my order. Two days later, half a credit was sent and no order yet. This entire time, try to call several times and cannot get thru. They hang up on you. BBB complaint time?
Company wrote 0 private or public responses to the review from Dec 13.
#1422928
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Does ANYONE like the new scents put out in the True Blue Spa collections? What happened to the ORIGINAL True Blue spa Handi Works creamy liquid hand soap with Shea butter? It was just a clean scent that left your hands feeling clean and moisturized. All the new stuff...
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Company wrote 0 private or public responses to the review from Dec 07.
#1417619
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Contact Bath And Body Works

Mailing Address:
Bath and Body Works
7 Limited Parkway East
Reynoldsburg, Ohio 43068
United States
Phone:
(800) 395-1001
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Bath And Body Works Products and Services

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Bath And Body Works - Never have products stocked

The stores in Sacramento Ca. never have products stocked. They are always limited on their Christmas candles. I went there recently and they had next to none available in the store. Even online is missing most of the holiday candles. If you are lucky enough to find a few online the shipping cost is out- outrageous. I will look elsewhere for candles during the holidays.
Company wrote 0 private or public responses to the review from Dec 13.
1.0
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Customer service
Product or Service Quality
Staff
#1422721
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