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I thought it was a good idea to get a gift through Bath & Body Works, made a nice bundle, marked it as a gift, placed the order on 12.11, all was well... Till I just received (12.13) two e-mails saying that the main part/gift set is no longer in stock so they canceled...
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1.7
#1147419
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Bath And Body Works - 3rd replacement order BROKEN

Bath And Body Works - 3rd replacement order BROKEN
Bath And Body Works - 3rd replacement order BROKEN
Bath And Body Works - 3rd replacement order BROKEN
This is my 3rd replacement order in the past 7 days and they are broken. Then when you call customer service you have to hold for over an hour. NEVER shopping there again.
1.0
Details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
#1151267
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Bath And Body Works - Shopping / wasteful
I went to Bath & Body works yesterday to use my mailed coupon for aromatherapy. While there, I was standing close to the wash station looking at the foam soaps. I noticed a worker with about 6 bottles of wash items (variety of them). Curious, I thought she dropped them...
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3.1
#1150212
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I hate the B&B at Hamilton Place, they never let you use your coupons like the one at Northgate does. They act like it comes out of their pocket. The code for $10 off is THEGOODS the lady said you CANT USE DUMB DUMBDUMB DUMBDUMB hate the B&B at Hamilton Place, they...
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#1186305
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Bath & Body Works Direct Bath & Body Works Direct Contacts & Information Posted: Dec 15, 2017 by Karen Cruz Lost my order Complaint Rating: 0 % with 1 votes Contact information: New Rochelle, New York United States I am really upset because I placed an order November...
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1.0
#1148954
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I have been buying candle from Bath and Body works for over 7 years. Here in the past year I have found they they do not burn correctely. I always buy the 3 wick candles. They will not burn all the way down like they used too and only one to two wicks will stay lit. I...
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4.8
#1179533
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On December 30th 2017 I used my credit card at the Patrick Henry mall in Newport News, VA and it declined for two different credit cards. After the embarrassment, my Mother- in-law gave me $100.00 to take care of the Purchases..... Two days later I see the same amount...
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#1166963
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Bath And Body Works - Took my money and .o o.e got it for Christmas

I ordered over 200.00 and I was hurt still hurt I had to order all my Christmas gifts online and never recieved nothing very angry I call and email and never get anythi.g back.......
#1189990
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I was just shopping in the store in the Plymouth Meeting Mall and had the WORST experience with a sales associate. Every time I go into that particular location I always have an issue and today was frustrating because everything I was trying to do was an issue. My...
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2.3
#1176157
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On December 27, 2017, we were at Bath And Body Works at Wiregrass Mall at 9am. Employees were seen in the store standing around talking. Once we were spotted, the employees flocked to the back of the store and never opened the doors as their store hours are posted as...
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I didn't like
  • Lack of customer service
#1156418
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