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Bath And Body Works - Never again

Paid for 2 day shipping and didn’t receive until two days later , waste of money, never pay for 2 day shipping they take there time
1.0
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Website
#1358276
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I placed an order on 9/5/18 and it is now 9/17/18, and we still do not have the order. they claim that the order is out there some where but really cant track it very closely. so they refunded the shipping cost. WOOPEE $5.00. amazon has them beat for shipping. the...
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#1358200
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Bath And Body Works - Rewards

Each call your representative provided sufficient information on how to go about the program with sincere professional business attitude.
#1351966
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Bath And Body Works - Yo find out what is used in their products

They said that they don't use pork or pork by products nor insects or by products of insects..
5.0
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Website
#1350959
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Bath And Body Works - Stocked but dirty

Bath And Body Works - Stocked but dirty
Smells great but wanted to rinse my hands but didn’t dare due to the condition of the sink. One sink (the other was out of order) and it’s filthy. Plus the clerk didn’t seem to mind even though I pointed it out to her. She had good suggestions though and knew what the store had to offer. Let’s hope it was just a day where she had just spent hours on the displays (they were beautiful!).
3.4
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1350169
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Bath And Body Works - Kill me.

Trying to leave the company and now she will make me un hirable. Thank god. Abusive boss, lost items I ordered online and much more. Kill me.
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1343932
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The lady who checked me out was very rude to me and the sign said “5 for $24” and then it said “all hand soaps and hand lotion” so I got 3 hand soaps and I got 2 lotions and when I got to check out the lady said “you know you didn’t get the deal because you have only 3...
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Anonymous
Anonymous Cotton 2018

To: Bath And Body Works-Didn't Like How I Was Treated. I agree. That's why i stopped shopping at this company. These employees always up-sale their products. The location wher...

1.0
#1343869
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Went in wit store coupon in hand and the guy at the Cookeville store said I could not use them even thought they have always took them before and they were not expired. Need to replace him bad. If it is a valid in store coupon it should be taken and the ladies do so...
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2.3
#1338951
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Ordered on a Monday morning...order not shipped out for 3 days....I live in Erie PA and order was shipped from York PA. Somehow order is now in Fishers IN!! Really?! Called customer service said they will send an electronic gift card in 48 hours....called back now 72...
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2.1
#1338425
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Contact Bath And Body Works

Mailing Address:
Bath and Body Works
7 Limited Parkway East
Reynoldsburg, Ohio 43068
United States
Phone:
(800) 395-1001
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I ordered online using my paypal. We just moved and as soon as I ordered, I realized my paypal was my old address. I tried changing online with no luck, tried canceling my order and no luck... I called customer service to change my address and they would not do so. I...
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2.3
#1335654
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