Contact Bath And Body Works Customer Service
Bath And Body Works Phone Numbers and Emails
Toll-Free Number:
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(800) 756-5005
Customer Service:
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(800) 869-0158Reward Program
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(800) 395-1001Store Customer Care
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+1 403 441 2237Calgary, Alberta
Bath And Body Works Emails:
Bath And Body Works Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bath And Body Works Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bath And Body Works is 8007565005. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 86% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Bath And Body Works may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bath And Body Works Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bath And Body Works is 8007565005. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 86% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Bath And Body Works may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Bath And Body Works mainly because of request for information, product/ service, shipping and delivery.
32% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Bath And Body Works is chieflegalofficer@bbw.com. 52% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Bath And Body Works Website:
Bath And Body Works Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Shop 60, Lower Ground 1, 455 George St,
Sydney,
New South Wales 2000,
Australia
Via Torino, 21,
20123 Milano,
Italy
59 Złota Street,
Warsaw,
Poland
How Good is Bath And Body Works's Customer Service?
Summary of Bath And Body Works Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bath And Body Works?
Shipping and Delivery Question:
- “Missing package”
- “Order not received”
- “Wrong item sent”
Request for Information Question:
- “Order status”
- “About my reward”
- “Question coupon”
Product/ Service Question:
- “Error”
- “Broken refills in my online order delivered today.”
- “Order damaged”
Payments and Charges Question:
- “My credit card is being charged monthly. I don’t want it to be . I only made a one time purchase for Mahogany Teakwood .”
- “Coupon promised never received”
- “I'm not receiving coupons thru mail”
Account Question:
- “I have 2 accounts they need to be consolidated And I haven’t received anything for my birthday on Saturday”
- “Promo code not working”
- “Cannot log in/ sign in”
Return/ Replace Question:
- “Change address”
- “Why item was returned”
- “My order was returned back to sender”
Website/ Application Question:
- “Mail or app coupons”
- “Order online”
- “Website not working”
Activation/ Cancellation Question:
- “Cancelled order”
- “Cancel an item”
- “Cancel order”
Cards Question:
- “Gift card”
- “Gift card assistance”
- “To fine out if gift card is still good”
Refund Question:
- “Refund on gift card”
- “Refund”
- “Missing refund”
Staff Question:
- “Report a customer service person”
- “I need service”
- “Worst customer service”
Employment Question:
- “I'm a seasonal employee and need my w2”
- “Payroll questions”
- “W-2”
Other Question:
- “Duplicate acv”
- “My order”
- “Don't know if my order. Went through”
Compare Bath And Body Works Customer Service To
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