Product: Bath And Body Works Shipping Service Clear all filters (0 of 6 reviews match)
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Bath And Body Works - Order

Customer service still had no information or when my package will be sent out she just stayed at their very backed up and the information will be put in as soon as they know something
3.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Bath And Body Works Shipping Service
#1424710
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I have been on the phone WAITING for a customer service rep for OVER 20 minutes ! When I got to talk to a Sherry from the main office she was NO help what so ever ! I am very upset that I have to pay for shipping that was so poor the merchandise inside the box was WET...
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3.0
Product
Bath And Body Works Shipping Service
I didn't like
  • Like a big mistake
#1397798
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I placed an order on 9/5/18 and it is now 9/17/18, and we still do not have the order. they claim that the order is out there some where but really cant track it very closely. so they refunded the shipping cost. WOOPEE $5.00. amazon has them beat for shipping. the...
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Anonymous
Constance

Can't believe they can't give you a tracking number so that you can trace it. Sounds odd.

Product
Bath And Body Works Shipping Service
#1358200
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Bath & Body Works Direct Bath & Body Works Direct Contacts & Information Posted: Dec 15, 2017 by Karen Cruz Lost my order Complaint Rating: 0 % with 1 votes Contact information: New Rochelle, New York United States I am really upset because I placed an order November...
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1.0
Product
Bath And Body Works Shipping Service
#1148954
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I thought it was a good idea to get a gift through Bath & Body Works, made a nice bundle, marked it as a gift, placed the order on 12.11, all was well...Till I just received (12.13) two e-mails saying that the main part/gift set is no longer in stock so they canceled...
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Anonymous
Amanda

Macy's online does this as well. They'll send you an e-mail saying your order was cancelled for security reasons.

1.7
Product
Bath And Body Works Shipping Service
#1147419
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So I ordered 5 bottles of the Ultra Shea Cream lotions last week as christmas gifts.The original package was lost so a replacement order was issued. I received a confirmation and a cancellation within minutes of each other. Two of the lotions were suddenly "out of...
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3.8
Product
Bath And Body Works Shipping Service
I liked
  • Great sales
  • Online shopping
I didn't like
  • Shipment lost only partial replacement offered
  • Poor customer service
  • Being offered no solutions
#977390
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