I was returning some things, due to allergies on my husband's part and then a few that caused instant migraine for me. I returned a gift set that was I think Honolulu Sun (not sure if this is the complete correct name,) but when I did, the manager accused me of stealing!
She accused me in front of the entire crowded store, she was very loud, demanding and rude. She said the gift set had a sanitizer in there too,I went round with her, only to let her know, this was how I purchased it, and there was no tag saying what it was (mine had a mini shower gel, lotion and fragrance mist, and that was the only one we saw, because my husband picked it up for me. I couldn't get her to understand that I will not keep something that gives me migraines, she kept saying she wont return it without this sanitizer, I kept calm and explained again that it didnt come with it, that I never removed the gift set from the shopping bag, she finally slammed it down on her back counter and gave us the money back.
So upset and embarrassed, she is a manager! Her name is Billy and we go to the Mansfield, Ohio location.
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