Bath And Body Works
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost 2 rewards and can’t figure out what happened to all my purchases. I am looking at fall purchases of Halloween hand soap and 3 other soaps. Leave. Sweet cinnamon pumpkin. Getting nowhere
Preferred solution: Restoration of my account and rewatds
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pickering, OntarioBecause I have a question
I went to pick up my online order and decided I would buy three or four additional candles since I had only purchased 10 to begin with. I know theres a limit of 24 however when I arrived at the store and asked where they were a lady had been allowed to buy the entire table of candles, which was hundreds She takes them, and Resells them at her store.
Its just very frustrating that you go into make a purchase and every candle with the exception of maybe two dozen is gone and its because she probably forgot to pick up the bag that those candles were in and they were just left sitting on the floor never in all the years Ive gone to purchase things for sale. Have I ever seen anything like that or seen it allowed to happen
Preferred solution: Yes, I would like to see bath and body no longer allow this to happen. This happened in Baton Rouge. It would be nice if all stores were notified to stick to the limit.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hammond, LouisianaOvercharged sale items
Porque mi orden llegó con un producto roto hace un par de días, me he tratado de comunicar al servicio al cliente y solo te dejan en espera o no contestan o en unos no te dan la opción que necesitas
Want to add items to an order just placed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage send to wrong town
Preferred solution: Full refund
Where's my order
- Never received product or refund
- Unable to contact if dissastisfied
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived two invoices with different prices for the same order
User's recommendation: I ordered off of an ad on Facebook. I would never go that route again. I would always use the company website.
Resolved: Can't place order with promo
Company fixed the issue and I have been provided with apology. The representative applied my coupon code and gave me a little bit more
Placed an order 1 day ago and now in sale
User's recommendation: Great response time
I don't want any express shipping but no where to change it on website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Doylestown, PennsylvaniaFriends and I seen site bath and body on Facebook and they had 3wicj candles for 2.90. the bath and body logo eas on top of page. Scam don't tell me they didn't get calls and should have alerted card
Did not receive order
Not happy
Preferred solution: Full refund
Changed Attitude
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
You need to follow up with corporate. They definitely do not allow purchases like that.