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I tried canceling a order I accidentally make online. I tried threw email AND a phone call to Customer Service. Next day I get an email that their shipping the order. I called Customer Service again and this lady was rude and didn't help me at all. She kept telling me...
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2.5
I liked
  • Coupon codes
  • Seasonal products
I didn't like
  • Rude employee calling to help the situation
#1138048
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I was standing in the to be checked out. I had been waiting for a few minutes. After the cashier checked out help the customer in front of me. I walked up to registered and the cashier proceeded to tell me that the other cashier would be helping. Then she walked away...
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Anonymous
Maria

The managerat Clermont Landings FL would not accept a coupon mt daughter sent me or retail me not coupon with a bar code that their corporate office reo said they are supposed...

#1123426
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I went in Bath and Body this weekend to get some Fall Shower Gel and to my disappointment I find that the only Fall Shower Gels that they have are in a different bottle and they are $18 or $18.50 and they bring the same amount as the other bottles that are like $12.50...
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#1113776
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Bath and body works sandlewood rose

Bath And Body Works
#1143736
They have discontinued this product. You can only find it on ebay for over 300.00!
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Bath And Body Works - Rude sales associate

Bath And Body Works
#1136898
I went to get a gift for someone and asked a sales associate for a recommendation because I was not sure. The sales associate was not very helpful and seemed inconvenienced by my asking. I never felt as unwelcome and like an annoyance in my life.
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Bath And Body Works - Candles

Bath And Body Works
#1130551
Have bought ONLY Bath and Body Works candles for over 20 years and am now done!!! The scents have lost their intensity AND the candles now burn TWICE as fast!!! Horrible ripoff for the price!
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Bath And Body Works - Adi and Andrea at ingram park mall

Bath And Body Works
#1123980
Adi And Andrea are managers at ingram park mall everytime i come and when i see them I can never talk to them there rude and mean I've even seen them treat there employees bad there suppose to be setting the example and obviously they don't from weekday i seen and heard
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This is my third time ordering something different and every time I order something I couldn't use the code or they ran out of the item which they sent me the email they sent me the coupon to use and unfortunately my order goes in and then they send me a text to say...
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1.7
#1110619
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I had perchase an item off line when i returned it to the store they didnt have any in the store, just online. I asked her if it was possable to get another one ordered to the store she said yes it would be about a week. As i left i notice she went in the back with the...
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3.3
Missoula, Montana Province
#1088796
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The last 2 times I placed an order they did not go through! Not only this but I am a HUGE candle fan! Why is there so much candle left with no wick left!? It seems like the prices go up and you're giving less wax! Extremely aggravating! Also I know that all the newer...
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amandafleming64_13
amandafleming64_13

Trying to add photo unable to do so, I'd love to show the wasted wax I can no longer burn!

1.9
#1072993
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Earlier this month I was in purchasing some lotion and soap for a birthday present. They were having a sale, blue signs up all over. When I got to the register I noticed an item rang up incorrectly, I pointed out the sign and the cashier and only other associate in the...
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1.5
#1066736
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i sent a couple of items for refund to bath body works. first of all they don't let you return the items in the store, if u want refund in the original form of payment. they ask you to mail the items and pay for shipping. i wanted my money back and not store credit. i...
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2.2
I liked
  • Product variety and sales
I didn't like
  • Loss of item meant for return
  • Return policy
  • Customer service
#1057170
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Bath And Body Works - Car freshener oil leaked down the panel and ate through the plastic panel
I purchased three different vent car freshners with additional scent oils that are placed inside the freshner. The one in 2015 Buick was in for about 3-5 weeks. As I got in my car this morning I noticed a black mark down the panel under the vent. I ran my finger across...
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3.5
I didn't like
  • Oil car fragrance damaged my car
#1049307
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Contact Bath And Body Works

Mailing Address:
Bath & Body Works
P.O. Box 183025
Columbus, OH 43218-3025
Phone:
(800) 395-1001
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I've been a customer of Bath and Body works for years now, usually do my purchase online. For mothers day, go to the store and my purchase was for around $220.00. I had a coupon on my phone fromel Retailme Not of 20% off that said from your entire puchase, did not...
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Anonymous
DUH

...first of all, retail stores don't have to honor online coupons that aren't emailed directly to the customer- that's a fact. So, if you aren't receiving their offers as a me...

Anonymous
Anonymous

Are you kidding me? The cashier told you what you needed to *** do and you turn it into her being rude? You're the issue, not her.

1.0
#1047326
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