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Bath And Body Works - Car freshener oil leaked down the panel and ate through the plastic panel
I purchased three different vent car freshners with additional scent oils that are placed inside the freshner. The one in 2015 Buick was in for about 3-5 weeks. As I got in my car this morning I noticed a black mark down the panel under the vent. I ran my finger across...
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3.5
I didn't like
  • Oil car fragrance damaged my car
#1049307
Reply to reviews
I've been a customer of Bath and Body works for years now, usually do my purchase online. For mothers day, go to the store and my purchase was for around $220.00. I had a coupon on my phone fromel Retailme Not of 20% off that said from your entire puchase, did not...
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Anonymous
Anonymous

Are you kidding me? The cashier told you what you needed to *** do and you turn it into her being rude? You're the issue, not her.

1.0
#1047326
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Received a gift card for bath and body works, when I tried to use it on line they kept telling me the card was not valid. Contacted bath and body works they told me to try again and still problems to call customer service so I did both. The customer service person...
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1.0
#1047293
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Short Review for March 30, 2017, Pc_service

Bath And Body Works
#1027545
1.0
Bath and body works will discriminate people by looks.
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Bath And Body Works Candle Review

Bath And Body Works
#973504
Candle burned black stinky smoke
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3 Wick Candle Review

Bath And Body Works
#966426
Go every year to the $8.50 candle sale for hot buttered rum. Was told by manager that they were not allowed to put them out. Called corporate and she first they were out and when I told her that is not what manager said she said home store said they were not allowed to put them out. Sale says ALL 3 wicks $8.50. they list this customer.
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Bath And Body Works Customer Care Review

Bath And Body Works
#940385
1.8
Went to bath and body works in Hazleton pa the lady was so rude wouldnt let us use two coupons on an order even though there was nothing on either of them that said you cant use in addition to another coupon
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Does ANYONE like the new scents put out in the True Blue Spa collections? What happened to the ORIGINAL True Blue spa Handi Works creamy liquid hand soap with Shea butter? It was just a clean scent that left your hands feeling clean and moisturized. All the new stuff...
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I sent an e mail asking which hand soaps would fit into a pretty sleeve that I have had for about 2 years. I was told that those soap containers were discontinued as customers like new items, therefore, my sleeve would no longer be usable. She went on to say she was...
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1.0
I liked
  • Quick response to my e mail
I didn't like
  • Attitude of person answering
#1009309
Reply to reviews
I have been a customer for years and usually only purchase in store, however, I decided to place an online order and use a gift card I had received as a gift and placed a huge order online two hours later I received an email stating several of the items were cancelled...
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#997165
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So I ordered 5 bottles of the Ultra Shea Cream lotions last week as christmas gifts. The original package was lost so a replacement order was issued. I received a confirmation and a cancellation within minutes of each other. Two of the lotions were suddenly "out of...
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3.8
I liked
  • Online shopping
  • Great sales
I didn't like
  • Shipment lost only partial replacement offered
  • Not getting what i ordered
  • Poor customer service
#977390
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I just called because the order I had placed (the first time online) was cancelled but money was still being held from my account (approximately $265). I was also continuing to receive email promotions for the items I had been told were unavailable. On the phone, the...
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#961973
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Bath and Body Works Bad Rude Customer Service Review
Just purchased a bunch of items on black friday for xmas gifts and ill be returning them tomorrow. I totally would not advis shopping at the bath and body works @ the viewmont mall location. An employee named LILY treated my 53 year old mother and I like a peice of...
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2.8
I liked
  • Coupons
  • Seasonal products
I didn't like
  • No help
  • Customer service
  • Service
#961556
Reply to reviews
I wish they would bring back Sandalwood Rose. I was able to find some of the lotion and the body wash, but no oil or body spray!!!! If this company would look online, they would see the thousands of people who are upset by the discontinuation of this product. Instead,...
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