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  • Customers like
    • Scents 2
    • Nice in store employee 2
    • Seasonal products 1
  • Customers don't like
    • Discontinuation of products 3
    • Customer service 2
    • Would not honor price advertised 1

I went in today to get stuff since they were having a sale. I had 5 items that should have came to like 12-13 dollars. I go up to buy them and my total is $16.20. I was wondering why I spent so much. So i asked my mom to grab the reciept for me. Then we realized that the cashier did not give me the sale price and everything was full price. I was just aggravated so me and my mom just left and did... Read more

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The Bath and Body Works Coastal Grand Mall in Myrtle Beach is the worst one ever! Cuatomer service sucks! The cashier were very rude today and management didn't seem to care either!..Horrible! Then they turned down sales to lazy to check a price! Add comment

Can someone please bring back twilight wood and dark amber just for a season or month because i love it. Add comment

Last year had a great experience This year my husband & I went into Hanover mall spent over a $100 for gifts for our 2 daughters the 2 older cashiers were sum what rude with no patients actually took the item out of my hand when I was trying to figure out how the deal that was advertised worked.I wasn't even offered the the deal that the woman in front of me received she was told since she... Read more

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Bath and body works Wouldn't let me use my online 20% off entire purchase coupon that they send me daily with my coupons that were sent to me through the mail even though they were both advertised for Christmas sales/coupons. Then continued to ask if I wanted to give them my email Again for more coupons. Why would I want more coupons that they won't accept anyways. Add comment

Here it is , the email I got saying Nov. 21, 2015 , wallflower refills would be $2..75 --  $2.75! Hurry, today only!  Bath & Body Works To JONNY------ @YAHOO.COM I looked so forward to this, anticipated all night for the next day so I could go, got up in plenty of time and showered etc. It was 32 degrees, windy and snowing, but that didn't stop me. So I drove to the B @ B store in... Read more

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Please bring back the Sandalwood Rose line of scents! It is a favorite of mine and every time that i wear it I receive tons of compliments. I've been searching online and am unable to find an equivalent scent. Why do I have to write a hundred words--this is ridiculous. word. word. word word word word word word word word word word why doesn't the word I count as a word? what about a? A? A only... Read more

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My complaint is about 1 rude person that works at bath and body located at cross county mall this person not sure if she was a manager or a supervisor. I tried to explain to Lora or Nora if that's what her name was I know she had short blond hair well my complaint was that I purchase a wall flower and when I got home I noticed it was not working so when I went to return it to the store I tried to... Read more

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I had a small problem with free shipping. bath and body solved the problem and every thing turned out great. It was explained to me satisfactory. I had altogether a great experience.. I give them five stars and would recommend ordering from them online. Add comment

I love sandalwood and rose collection. Please bring it back I know I'm not the only one. Add comment

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