2.9
  • Nice in store employee1 votes
  • Online shopping1 votes
  • scents1 votes
  • not helpful on phone1 votes
  • Rude in store employee1 votes
  • Account system1 votes
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  • Jan 20
  • Cosmetics and Toiletries
  • New York, New York
  • Cashier
  • 18
  • REVIEW RATING 4/5

I entered the cross county in Yonkers store today,first of all it was disorderly , secondly the cashier was holding a conversation with a customer about her personal problems instead of moving the line along for the next customer . The other customer on line with me expressed her dissatisfaction and confusion as to whether or not there was even a line . I'm happy with one at least , I got to keep... Read more

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  • Jan 05
  • Employees and Ex-employees
  • Toledo, Ohio
  • Manager
  • 1
  • 1
  • 61
  • REVIEW RATING 4/5

I was hired for seasonal and I understood I would not be staying with them the job its self is good fast past and the workers are amazing but the managers not so much I had 4 different managers and only one was nice. But in the end I was never told/ called letting me know I was let go in no way did they let me know I even called up there and they said they weren't sure. I found out because I went... Read more

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  • Jan 04
  • Cosmetics and Toiletries
  • Kittanning, Pennsylvania
  • Online Order
  • 25
  • REVIEW RATING 4/5

I ordered an order online. I forgot to apply the free shipping code. I called back 3 minutes after placing the order the gentleman told me it was no problem he would wave my shipping and give me free shipping. After a few days later it wasn't showing up on my account so I called the 800 number and there was no record of them even crediting me. So why tell me that if you don't even do it? She said... Read more

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  • Dec 06, 2014
  • Cosmetics and Toiletries
  • Gilboa, New York
  • Manager
  • 1
  • 1
  • 201
  • REVIEW RATING 4/5

On December 6th, 2014 I was in bath and body works at Rotterdam Mall, NY... The manager and blonde girl working treated a couple children who were in there, very poorly... this isn't the first time I've witnessed this... I want to call the corporate company. People spend a lot of money in that store and those people are mothers, aunts, grandmothers, etc... We don't need to shop in a snotty... Read more

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  • Nov 26, 2014
  • Employees and Ex-employees
  • Lakemont, Georgia
  • Employee Training
  • 4
  • 4
  • 138
  • REVIEW RATING 5/5

i was hired for the christiansburg va store for the holidays. they didnt bother training me on cash wrap after they harped about its importance. also, i have received numerous threatening emails from corperate regarding W2s, which i had already completed, stating I had 12 hours to complete the forms online or be automatically terminated. i also started experiencing skin reactions to lotions... Read more

Was this review helpful? 5 0

  • Nov 16, 2014
  • Cosmetics and Toiletries
  • Body Lotion
  • 3
  • 3
  • 228
  • REVIEW RATING 5/5

I went to the mall to do some birthday shopping for my mother, and she asked me to pick up a small bottle of lotion from Bath & Body Works. I bought a bottle of lotion for her in her favorite scent, which is twilight woods. When I got home, I gave her the lotion. She put some on, and her skin started to crack and irritate her within five minutes. Then I put some on to make sure it was not... Read more

Was this review helpful? 2 1

  • Nov 10, 2014
  • Cosmetics and Toiletries
  • Toledo, Ohio
  • Employee
  • 1
  • 1
  • 117
  • REVIEW RATING 4/5

I did not but a story i read pissed me off your employee at your Westfield store was so rude to the special children who were going there for a school trip telling them and the teacher that they were not welcome in the store he should not have a job right now he should be fired I feel so bad for them children I just wanted to know my opinion and I don't even know these people thank you Anna... Read more

Was this review helpful? 1 3

  • Nov 08, 2014
  • Cosmetics and Toiletries
  • Humble, Texas
  • Body Lotion
  • 3
  • 3
  • 172
  • REVIEW RATING 4/5

on November 8th I went to my local mall Gwinnett place mall in Duluth Georgia with my sister in law who is visiting from India I suggested that we check out Bath and Body Works body lotions so we entered the store &the lady asked can I help you and I said no thank you..after a brief conversation with my sister in law I asked her if she has any specials she began to tell me about lotions buy 3... Read more

Was this review helpful? 0 1

  • Oct 29, 2014
  • Cosmetics and Toiletries
  • Candle
  • 148
  • REVIEW RATING 5/5

**Let's start with their Cancellations...on their site it states that if they cancel your order, you will receive an in e-mail explanation as to why. They cancelled my order even though there is nothing wrong with my account, Paypal or my own funds in it. It was a small order, only 3 small items. I've ordered from them 6 times this year alone with large orders and no problems. I got no e-mail... Read more

Was this review helpful? 2 1

  • Oct 24, 2014
  • Cosmetics and Toiletries
  • Springfield, Missouri
  • Unprovided Coupons
  • 2
  • 2
  • 61
  • REVIEW RATING 4/5

I've been to Bath and Body numerous amount of time and my friends do the same and they always receive coupons in the mail and I have never received one Read more

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