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  • Customers like
    • Scents 2
    • Nice in store employee 2
    • Seasonal products 1
  • Customers don't like
    • Discontinuation of products 3
    • Discontinued my favorite product 2
    • Would not honor price advertised 2

If you live in hot climate, these scentportables will melt onto your seat and leave a stain! I live in Southern California and it's not even that hot most of the time! I tried to get rid of the stain with different seat cleaners but it won't go away. The stain is very dark and noticeable. I JUST BOUGHT THIS CAR!!! I am going to try to get a deep cleaning. My friend also had a scentportable that melted her dashboard! It looked like her dashboard has been burnt or melted. I don't think this product is safe if it can melt a car's dashboard. I am... Read more

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Can't return a gift lost my receipt. Add comment

I have a wallflower that I purchased within the last 6 months and stopped warming. I did watch when the refills were empty and was careful on replacing them but it just will not warm up. And I have another wallflower that the refill will not twist on properly. It goes so far and then just drops off. I love the wallflowers and was disappointed when this happened. Each time I replaced the scent I was sure to unplug until I had a new one to screw in. When I try to screw one in, it just keeps on turning, then it will stop at a certain point,... Read more

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I have a wallflower that I purchased within the last 6 months and stopped warming. I did watch when the refills were empty and was careful on replacing them but it just will not warm up. And I have another wallflower that the refill will not twist on properly. It goes so far and then just drops off. I love the wallflowers and was disappointed when this happened. Each time I replaced the scent I was sure to unplug until I had a new one to screw in. When I try to screw one in, it just keeps on turning, then it will stop at a certain point,... Read more

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I recently purchased a new vehicle & wanted to put a special smell in my new car so I purchased one of Bath & Body car inscents, looked on my dash today and some of the liquid came out it has now affected my dash paint! And I am pissed! Never again will I purchase another! So buyer's beware Add comment

It would be nice to reward a loyal customer by bringing back a fragrance that I bought for many years. I purchased NIGHT BLOOMING JASMINE from the time it was introduced in your store until YOU decided to take it away without thinking about those who were always loyal to you. You could at least make it available on line since you decided to take it off your shelves. I not only purchased it for myself--but also for many people who always asked what I was wearing for a scent. In my option, I have yet to find any scent that comes close to NIGHT... Read more

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Bath and Body Works have changed their Wallflowers and they now suck!! The wicks turn brown half way through the bulb and they have horribly poor throw quality. I'm done!!! No more Wallflowers for this chick. I'm going with Yankee Candle Company and Febreeze. Add comment

I worked there seasonal but was never told until 2 months later. When the season was up, i was placed on the schedule and when i called to verify i was working only 1day, my name mysteriously was removed. I call human resource and was told i was marked as inactive. I call the Douglasville location in Georgia where i worked and they tried to tell me the schedule wasnt ready. I insisted on talking to the manager. She said: " well i sent you an email" you can reapply in june but we dont need you right now. I repirted her to H.R. because that was... Read more

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My favorite smell use to be Japanese Cherry Blossom. From what I understand it is your best seller. So why would you change it? After the holidays you were out for awhile and I couldn't get it. When it finally came in I bought several bath gels and lotions. I opened the first one this morning but noticed before that the color was a deeper red and the consistency was thinner. Also I could not smell anything. I opened the other ones and the other lotions and could not smell anything. I brought them to work planning to return them at lunch but... Read more

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I went in today to get stuff since they were having a sale. I had 5 items that should have came to like 12-13 dollars. I go up to buy them and my total is $16.20. I was wondering why I spent so much. So i asked my mom to grab the reciept for me. Then we realized that the cashier did not give me the sale price and everything was full price. I was just aggravated so me and my mom just left and did not go back in. Read more

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