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  • Customers like
    • Scents2
    • Nice in store employee2
    • Seasonal products1
  • Customers don't like
    • Discontinuation of products3
    • Customer service2
    • Will not ship products to ireland1

Hi i have been using Bath and Body products for several years now. I prefer the floral and royalty fragrances over the fruity playful ones, but lately i find it hard to chose something new cause am finding all scents are becoming similar and hard to diffrenciate , Whats up with that Bath and Body works. Great job on the Pink Chiffon and Forever Red. Add comment

  • Aug 02
  • Cosmetics and Toiletries
  • Bremen, Georgia
  • Bath And Body Works Breathe Energy Ginger Verbena
  • 1
  • 1
  • 36
  • REVIEW RATING 4/5

Several years ago i purchased Breathe Ginger/Verbenia Soap free wash and LOVED it. It worked well, lovely fragrance, my sister got hooked on it, and when i went back to get more, i was told it was discontinued. There was nothing comparable in your store, which was a surprise. Frustrated, i bought nothing, and went back to drug store products. I decided to go on line and was shocked to find one... Read more

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  • Jul 20
  • Products
  • Shirley, New York
  • Cinnamon And Clove Bud Candle
  • 19
  • REVIEW RATING 4/5

I PURCHASED 6 CIMAMMON CLOVE CANDLES. THEY DO NOT BURN EVENLY. THERE IS ALWAYS A MINIMUM OF ONE WICK NOT BURNING CAUSING THE WAX TO MELT UNEVENLY AND PUTTING OUT THE OTHER WICKS. IT HAPPENED ON EVERYONE AND I PURCHASED THEM AT THE NORMAL PRICE OF $24.00 PER CANDLE. I HAVE RETURNED CANDLES BEFORE TO THE STORE AND THEY GRACIOUSLY GAVE ME ANOTHER BUT I AM NOT TRAVELING TO CONTINULY DO THIS. YOU... Read more

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  • Jul 13
  • Cosmetics and Toiletries
  • Dublin, Dublin
  • Bath And Body Works Beauty Product
  • 2
  • 2
  • 39
  • REVIEW RATING 4/5

i spend hours of my time ordering things off bath and body works i really love this store but it wont ship to ireland i wanted to ship some products but its wont let me i wish you would change this as alot of other people want to ship to ireland and i would pay for the shipping and handling please change this as there is no bath and body works in ireland and i know alot of people who would spend... Read more

Was this review helpful? 0 0

  • Jul 08
  • Cosmetics and Toiletries
  • Minneapolis, Minnesota
  • Bath And Body Works Body Lotion
  • 65
  • REVIEW RATING 3/5

Me too was a customer for 20 years+ of this store. Last year I've done something that I never did before, returned all the lotions because of poor quality and it did not have any delicious scent anymore! One of the reasons why I was a loyal customer was because of an everlasting fragrance of the products. And that was the last time I was in that store. Too bad because we spent a lot of $$$ in... Read more

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I purchase a body mist two hand lotions and another lotion unfortunately the body mist smells Like alcohol and it was very unpleaLike. The quality of the product has gone down !!!! I spent about $50 on this products I will never do that again Add comment

  • May 29
  • Cosmetics and Toiletries
  • Miami, Florida
  • Sanitary Conditions
  • 93
  • REVIEW RATING 4/5

at may 27 about between 11:40 to 11:57 i was at Southland Mall and the BBW store #81630 i've never seen a store so dirty than other. When i was at the cashier waiting to be attended, i saw a big cockroach on the floor and i was like OMG!! it supposed to be clean, you can see the videos at that hour, i was with my mother she saw it too, there was one customer in front of me and that insect was... Read more

Was this review helpful? 0 0

I brought items in to return had the receipt the items were bought on debit but all they wanted to do was give me in store credit don't want credit want my cash back I will never shop there again and it was only a day old too why in store credit force me to spend my money in your store u guys suck Add comment

  • Apr 23
  • Cosmetics and Toiletries
  • Staff
  • 193
  • REVIEW RATING 4/5

I was in BBW yesterday at the lehigh valley mall in whitehall p.a. upper level. I was shopping with my family. We love all of the products there, I shop there at least 2-3 per week. but not after what happened last night. I will be shopping in any other one but not any in that mall and I will pass on the word to all friends and family. The cashier was so out of line to her manager you would have... Read more

Was this review helpful? 1 1

  • Apr 08
  • Cosmetics and Toiletries
  • King George, Virginia
  • Shower Gel
  • 1
  • 1
  • 83
  • REVIEW RATING 4/5

I love the aromatherpy however I noticed that my products were water down . I spend several thousand dollars over the last 6 months between gifts and stocking up when it goes on sale . I noticed that 3 months appart form my purchase that my shower gel message oil and bubble bath are differnt colors the darker one spells wonderful the ones that are very light in color you can tell it smells is not... Read more

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